Tax Outsourcing

Our Real Estate Tax Services group is a leader in providing real property tax services and information nationwide. We service more than 29 million loans for 22 of the top 25 servicers, and we are dedicated to meeting the specialized prime, nonprime and subservicing needs of the mortgage lending community.

We maintain our leadership position through our commitment to customer service, quality, technology and innovative services. With tax professionals across the country, we can respond promptly to your needs. In addition, the portability of our tax contracts in the secondary market provides unparalleled value.

Our benefits extend beyond enhancing the borrower experience. Information security policies, disaster recovery plans, business continuity processes, Sarbanes-Oxley and SAS70 compliance are all part of our corporate initiative to maintain quality levels consistent with your expectations. As an ISO 9001:2008-certified organization, we continuously monitor and refine our processes and methodologies to ensure optimal experiences for you and your borrowers.

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Efficient Tax Outsourcing enables you to enhance borrower satisfaction and reduce internal operating costs. Additionally, we can customize processing rules to meet your specific requirements. In the outsourcing environment, we assume responsibility for virtually every function related to tax payments, including:

  • Escrow payment processing services
  • Check processing and account reconciliation
  • Tax mail services
  • Customer task research
  • Delinquent tax payments for nonescrowed loans
  • Customer care services
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